Browsing all articles from July, 2011
Press Release
FOR IMMEDIATE RELEASE
1-800-446-3369 info@a-alert.com
A-ALERT EXPAND THEIR SCOPE OF SERVICES WITH CROSS DOCKING
Cross-docking Services Now Available from A-Alert
Boston, Massachusetts – September 14th A-Alert Courier and Logistics is adding more convenience to their offerings by taking a big leap into cross docking services. Conveniently located in Southborough, MA where 495 and the Mass Pike meet will make this service a popular one for them. Besides the requirement of a large facility, cross docking also demands a connected communication system between suppliers, vendors and shippers and is not as simple as just providing the space for trucks to transfer and organize inventory. Organization and the right systems in place are imperative to handling this type of service effectively. “So far so good” said A-Alert’s CEO Paul Figueiredo. “We have the right facilities and the right manpower to make this the logical next step for us.” Besides offering an array of shipping services to the greater Boston area, they also provide overnight and same day services. A-Alert, in business since 1996, pride themselves on efficiency and accuracy. With time sensitive shipping and courier services as their core offering, A-Alert has built a solid business and reputation over the years. Featuring pick up of your shipment in the greater Boston area within 15 to 45 minutes is a worthy service to many local businesses and one A-Alert apparently does very well. While offering next day service across the nation, they additionally provide same day air with their “next flight out” service. For more unusual shipping needs they additionally provide refrigerated shipping for transporting perishable goods and special handling services, for fragile or extra sensitive freight requirements. According to A-Alert there aren’t many things they cannot ship, and no job is “too big or too small” Like some of the national shipping companies such as FedEx or UPS they offer online ordering and tracking of all your shipments and the ability to sign up for an account for frequent user convenience. To add to the plethora of shipment services A-Alert also offers logistics and warehousing services with an easy to use inventory management system for end users to track product levels and shipments. To learn more about A-Alert and the services they provide please visit their website at www.a-alert.com or call 1- 800-446-3369.Maintaining a Clear Customer Focus
A-Alert is fine tuning the wide array of services they offer. With courier services at the core, they have branched out into multiple related services offering invaluable convenience to local businesses and residents in Boston, Mass. As a successful service provider they understand the impact satisfied customers can have on a business and maintain a clear focus on maintaining and improving what they deliver.
New Additions to their Team
As part of this focus, A-Alert welcomes Erin E. Hoover as their New Customer Service Manager. Erin brings over 15 years of Customer Service experience to A-Alert with 7 years of those in freight forwarding and transportation coordination. During those 7 years, Erin handled various modes of transportation including same-day rush, truck dispatching, intermodal logistics, LTL logistics, and Port logistics with every cargo type. To complement her background in customer service, Erin has also accomplished “Delighting the Customer Certification” a program aimed to improve customer service management and customer focus. A-Alert is excited to have Erin as part of the team.
Tracking Shipments
Besides going beyond customer expectations as a reliable courier and rush delivery service they offer many other conveniences in the way of shipping and transportation. With an easy to use interface clients are able to quickly and easily schedule pickups, and track their shipments, both locally and nationally. They can also obtain details of each delivery including who signed for it and when. For any urgent needs or questions about shipments or delivery services, A-Alert is equipped with live agents who will tend to your needs immediately.
Warehousing
To round off their plethora of logistics and courier services they additionally provide warehousing and product fulfillment services. They will store your bulk products and provide you with an easy interface to track inventory levels and create shipments. For more details about warehousing services or to demo their system interface visit www.a-alert.com. A-Alert is a one stop shop for all your shipping, delivery and warehousing needs. Providing top notch service, gives their clients peace of mind. Customers who use A-Alert for their logistics needs can focus on the other aspects of their business, and let them handle the rest!
Contact A-Alert
To contact A-Alert, call 1-800-446-3369 or visit their website at www.a-alert.com. For customers in the local Boston area, consider A-Alert for your next pick-up/delivery. If you do, let A-Alert know how they did. Feedback is always appreciated and welcome.
Logistics-Increase Revenue and Reduce Overhead
Having a business, which relies heavily upon product distribution across the nation, has many challenges. Besides the elements of selling your products and acquiring enough business to sustain it, there is the added challenge of shipping. Logistics for small and large businesses can be a profit driver for some, or a loss for others, especially if it is not managed well.
Depending upon your shipping needs choosing the right man for the job is essential to your success. For example if your shipping needs require shipping to local cities within your area only, a solid courier company is ideal. But if your customer base is national and local it becomes necessary to find a logistics company to ship nationally. Major shippers like Fedex or UPS have a core business of national shipments. While they will ship from/to any location, the shipment is still billed as a national shipment and the costs remain as such. What if you could find a company that does both. For their local shipments they have local couriers and for the shipments across the nation they provide air service. Finding a local company that does both is ideal and could possibly save a business a substantial amount of money and hassle.
Besides potentially saving money, think about the added service you could provide for your local customers; such as “same day shipments.” Let’s say you decided to offer same day shipping for local customers at the same average cost they would normally pay to get it in 2-3 days. The need to have something immediately is a strong motivation for buyers and consequently one of the many shipping related challenges of ecommerce. If your customers are able to buy whatever you’re selling in a local store, chances are they will choose the local store since their need to have it now is almost always a deal breaker. But if your product is one that cannot be found in a local store, you have other challenges of making a sale. Virtually all of them are related to shipping. How long will I have to wait? How much does it cost for expedited shipping? Will it get here in time? Will it get here at all? These are the questions that go through the minds of buyers before they purchase anything online. Being able to offer same day shipping to your local customers alleviates all of these. In fact, the reality is, most people would probably pay more to have their merchandise the same day.
Overall, using two separate shippers, one for local business as in a courier, and one for national shipments, may not be easily managed. Ideally, finding a company that meets all of your shipping needs is the most efficient method regardless of cost. The ability to manage all of your shipments online, like tracking, delivery notification, and status of shipment are all added features to consider in a shipping company. Consider a company who can also store your bulk product along with shipping it. This could be another way to simplify, streamline, and cut your business’s overhead by a substantial amount. Not to mention the reduction in shipping errors, such as late shipments, incorrect product deliveries, etc. With one company to handle everything you stand to gain a much better customer retention rate.
Transportation Services

Scheduled / Routed Deliveries We can provide affordable pickup and delivery with a prearranged schedule on a same day basis. Our transportation experts will provide a program to meet your scheduled routes while making the process more efficient and profitable.
Time Sensitive Rush pickup within 45 minutes. Delivery within 2 hours. We also provide same-day service anywhere in the nation, with expedited deliveries.
White Glove Services Temperature Controlled, Secured, Air Ride, whatever you’re shipping needs, we have the vehicles and equipment to get your freight there safely. Our trained drivers will handle your shipment exactly to your specifications.
Rush Trucking Move freight in a hurry anywhere in the Continental United States. We’re ready to meet the challenge with our fleet of trucks with lift gate service, tractor trailers, and manpower to get your rush shipment where it needs to be, when it needs to be there.

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